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Marketing tips

Tips, Ideas, Dos and Don’ts, Best Practice Examples and much more!

Changes in travel behaviour

The travel behavior of your guests changes How do young people travel? What holidays are young adults planning? What about the travel behavior of your over 50s guests? The online travel portal eDreams published the “Travel Through The Generations Report“… Continue Reading →

Change in Austrian Sales Tax

From 13% to 10% from 1st November 2018 Almost three years after the tax reform in 2015/16 and the associated increase in VAT on accommodation from 10% to 13%, there is cause for joy for Austrian accommodation providers. From 1st… Continue Reading →

Chatbots in eTourism

27Chatbots here, chatbots there – they are on everyone’s lips and are hailed as a groundbreaking revolution in digital technology and customer communication. But are they really? Who (and what) are these chatbots? Robots that help with the household chores … Continue Reading →

Guest communication – welcome SARA!

GDPR/DSGVO regulates email flood Although the General Data Protection Regulation is likely to rank high as the most often received email subject of 2018, it also has its good sides: for example, it has been introduced in part to help… Continue Reading →

austria.at is part of easybooking

Tourism in transition Only a few industries are as dynamic as tourism – the wishes of travellers change as well as regional conditions and technological developments. As a software service provider, we also have to be flexible and expand our… Continue Reading →

Successful guest newsletters

You probably know it from your own experience: rarely does a day go by that we do not receive at least five advertising emails in which cleaning companies want to convince us of their latest wooden floor cleaning product. These… Continue Reading →

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