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Marketing tips

Tips, Ideas, Dos and Don’ts, Best Practice Examples and much more!

Chatbots in eTourism

27Chatbots here, chatbots there – they are on everyone’s lips and are hailed as a groundbreaking revolution in digital technology and customer communication. But are they really? Who (and what) are these chatbots? Robots that help with the household choresĀ … Continue Reading →

Guest communication – welcome SARA!

GDPR/DSGVO regulates email flood Although the General Data Protection Regulation is likely to rank high as the most often received email subject of 2018, it also has its good sides: for example, it has been introduced in part to help… Continue Reading →

austria.at is part of easybooking

Tourism in transition Only a few industries are as dynamic as tourism – the wishes of travellers change as well as regional conditions and technological developments. As a software service provider, we also have to be flexible and expand our… Continue Reading →

Successful guest newsletters

You probably know it from your own experience: rarely does a day go by that we do not receive at least five advertising emails in which cleaning companies want to convince us of their latest wooden floor cleaning product. These… Continue Reading →

Successful websites for accommodation providers

Successful accommodation businesses will expect to receive up to a third of their online bookings via their own website… It is therefore very important for an accommodation business to be present and highly visible on the internet with their own… Continue Reading →

How to handle guest feedback

The judgment of travellers counts. Hardly anyone books a trip today without first checking online! Rating portals such as TripAdvisor, HolidayCheck or Zoover are among the biggest operators in this online market, with up to 17 million monthly visitors. Why?… Continue Reading →

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